Contact Information

At Kavixod, we place great importance on the quality of our customer service. We are committed to responding to all enquiries promptly, professionally, and with the care our customers deserve. This page outlines how you can reach us and what you can expect when you do.

How to Contact Us

You can reach our customer service team through the following channels:

• Phone: +44 7299255470
• Post: Kavixod, 165 Granville Street, B1 1JX, United Kingdom

Customer Service Hours

Our customer service team is available Monday to Friday, during standard business hours (excluding public holidays). We endeavour to respond to all enquiries as quickly as possible.

Response Times

We aim to respond to all enquiries within 2 business days of receipt. During peak periods, response times may be slightly longer, but we will always do our best to keep you informed.

What to Include in Your Enquiry

To help us assist you as efficiently as possible, please include the following information when contacting us:

• Your full name
• Your order number (if applicable)
• A clear description of your question, issue, or request
• Any relevant supporting information (e.g., photos of a damaged item)

Types of Enquiries We Handle

Our customer service team is here to help with a wide range of matters, including:

• Order tracking and delivery updates
• Returns, exchanges, and refund requests
• Product information and availability
• Billing and payment queries
• General feedback and suggestions

Our Commitment to You

Every enquiry is treated with the utmost attention and respect. We are dedicated to resolving your concerns fairly and efficiently. If your issue requires escalation, we will keep you informed throughout the process and work towards a satisfactory resolution.

Your satisfaction is at the heart of everything we do at Kavixod, and we thank you for trusting us with your custom.

Contact Details

• Phone: +44 7299255470
• Address: Kavixod, 165 Granville Street, B1 1JX, United Kingdom