Privacy Policy

Last updated: 14 July 2026

Kavixod (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us. It is compliant with the UK General Data Protection Regulation (UK GDPR) and applicable French data protection legislation.

1. Data Controller

The data controller responsible for your personal data is:

• Business Name: Kavixod
• Address: 165 Granville Street, B1 1JX, United Kingdom
• Phone: +44 7299255470

2. Personal Data We Collect

When you use our website or place an order, we may collect the following categories of personal data:

• Identity data: first name, last name
• Contact data: delivery address, billing address, phone number
• Transaction data: details of products purchased, order history, payment information (processed securely by our payment provider)
• Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, and other technology on the devices you use to access our website
• Usage data: information about how you use our website and services
• Marketing and communications data: your preferences in receiving marketing from us and your communication preferences

3. How We Collect Your Data

We collect personal data through the following means:

• Direct interactions: when you place an order, create an account, contact us, or subscribe to our communications
• Automated technologies: as you interact with our website, we may automatically collect technical and usage data through cookies and similar technologies
• Third parties: we may receive data from payment processors, delivery partners, and analytics providers

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To process and fulfil your orders, including managing payments and deliveries
• To manage our relationship with you, including responding to your enquiries
• To comply with our legal and regulatory obligations
• To improve our website, products, and services
• To send you marketing communications where you have consented or where we have a legitimate interest to do so

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract: to fulfil your orders and provide our services
• Legal obligation: to comply with applicable laws and regulations
• Legitimate interests: to improve our services and prevent fraud
• Consent: where you have given us explicit consent, such as for marketing communications

6. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted third parties solely for the purpose of operating our business, including:

• Payment processors (to handle transactions securely)
• Delivery and logistics partners (to fulfil your orders)
• IT and website service providers
• Legal and regulatory authorities, where required by law

All third parties are required to respect the security of your personal data and to treat it in accordance with applicable law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. In general, order-related data is retained for a period of 5 years in accordance with applicable commercial and tax regulations.

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You may control cookie settings through your browser at any time. For more information, please refer to our Cookie Policy or your browser’s help documentation.

9. Your Rights

Under UK GDPR and applicable French data protection law, you have the following rights regarding your personal data:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate or incomplete data
• Right to erasure: to request deletion of your personal data in certain circumstances
• Right to restriction: to request that we limit the processing of your data
• Right to data portability: to receive your data in a structured, commonly used format
• Right to object: to object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. All payment transactions are encrypted and processed securely by our payment provider.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:

• Phone: +44 7299255470
• Address: Kavixod, 165 Granville Street, B1 1JX, United Kingdom

You also have the right to lodge a complaint with the relevant supervisory authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO) at ico.org.uk. In France, this is the Commission Nationale de l’Informatique et des Libertés (CNIL) at cnil.fr.